{"id":1299,"date":"2024-07-22T00:29:10","date_gmt":"2024-07-22T00:29:10","guid":{"rendered":"https:\/\/cubing.life\/?page_id=1299"},"modified":"2024-08-18T02:35:00","modified_gmt":"2024-08-18T02:35:00","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/cubing.life\/fr\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1299\" class=\"elementor elementor-1299\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01c4d2e e-flex e-con-boxed e-con e-parent\" data-id=\"01c4d2e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3978ae1 elementor-widget elementor-widget-heading\" data-id=\"3978ae1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b09b488 e-con-full e-flex e-con e-child\" data-id=\"b09b488\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f182b0c elementor-widget elementor-widget-heading\" data-id=\"f182b0c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d897b33 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-toggle\" data-id=\"d897b33\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2271\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2271\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I choose a course or plan?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2271\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2271\"><p>There are many things to consider to find out which course or plan is best for you!<\/p><p>If you want to boost your skills, we recommend enrolling in a group course. These are structured in a way for you to learn all of the techniques and knowledge to reach a certain level, all the while providing regular meetings and assignments to get you going. Being in a group, you can also get additional insight from classmates and improve together.<\/p><p>If you&#8217;re looking for a long-term improvement and support, our career coaching program would be best. In this program. You are paired with a coach and meet regularly for 6 months+, getting consistent feedback from an experienced coach who&#8217;s focused on helping you improve. This program is designed to follow you all through your cubing career, tracking your improvement and helping you quickly achieve your best cuber self.<\/p><p>If your availability is limited and simply want a few pointers to jump start your cubing, we also offer completely custom coaching.<\/p><p>For most students, online courses would be more appropriate. However, if you are in Montreal, we also offer these in person, offering the optimal interactive experience together with our teacher and classmates.<\/p><p>Before enrolling, make sure to read the descriptions carefully, check the time of the courses, how often they are held as well as the registration time. Once chosen, you can use the registration form to register or request additional information.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2272\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2272\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What's the difference between courses and coaching?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2272\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2272\"><p>Courses and teaching are complementary, and both key to strong improvement and bringing the most out of your cubing talent.<\/p><p>Courses typically involve going in depth with content in a structured manner, spending most of the time directly teaching students each step of the way. Usually, courses are best suited to learning whole new methods or techniques, and making a leap from a specific large barrier.<\/p><p>During coaching sessions, the coach recognizes the needs of the students, then provides appropriate resources and advice, letting the student do the majority of learning on their own. Coaching is best suited for continuous improvement and fine tuning of techniques to bring the most out of them.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2273\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2273\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">My child is XXX years old. Are these courses appropriate for them?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2273\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2273\"><p>Our courses are open to children of all ages. In person courses are suitable for children for children as young as 6 years old without needing additional adult supervision. Young children usually understand concepts very quickly, and being exposed to three dimensional logic puzzles from a young age is very beneficial to develop reasoning and problem solving skills, dexterity, three dimensional perception and more. For online courses, we do recommend an adult be present for children under the age of 9 years old to help keep them focused and guide them through the steps of the course.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2274\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2274\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What happens if I can\u2019t make it to a session of a course?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2274\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2274\"><div class=\"ace-line ace-line old-record-id-MGXLdwpuMojWkUxm5VxuzlrZsAg\">If you are unable to attend one course session, you must inform us by email 48 hrs in advance. In this case, you will receive Cubing Life Academy credit equivalent to the value of the course which you missed. This credit will be recorded and can be later used to purchase other courses.<\/div><div>\u00a0<\/div><div class=\"ace-line ace-line old-record-id-QmsTd2yhhogu9yxjgdguK8oFsnd\">If you fail to notify us by email 48 hours before the course, you will not be refunded or credited any amount.<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2275\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2275\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">In what timezone is Cubing Life Academy?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2275\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2275\"><p>Cubing Life Academy is based in Montreal, Canada. Therefore, course times are online in the Eastern Standard Time timezone. This is the same timezone as used in Montreal, Toronto, New York, Boston, Florida, Lima.<\/p><p>However, our teachers and coaches are based all over the word in Canada, USA, Europe and Asia, so are available at all times of the day.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d5b0781 e-con-full e-flex e-con e-child\" data-id=\"d5b0781\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-851046d elementor-widget elementor-widget-heading\" data-id=\"851046d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Registration and Payment<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddb90b1 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-toggle\" data-id=\"ddb90b1\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2321\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2321\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I register and pay for courses?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2321\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2321\"><div class=\"ace-line ace-line old-record-id-RGU5ddg5aooRbWxqZSHuLoIYsGb\">We currently accept registration and payments through our online store. Select your desired course, and complete the transaction online. Once the transaction is complete, we will first process your order within 1-2 days. Once processed, we will send you an email with additional course information.<\/div><div class=\"ace-line ace-line old-record-id-D5jwdsaBSoRhixxImFQuockfsqg\">We support these payment methods online:<\/div><ul class=\"list-bullet1\"><li class=\"ace-line ace-line old-record-id-H54pdH3OzoNS3dxYNkUuEtB1sZd\" data-list=\"bullet\"><div>All major credit cards<\/div><\/li><li class=\"ace-line ace-line old-record-id-SOSVdTJsjoY7XYxoqZ5uCMiXsch\" data-list=\"bullet\"><div>Google Pay and Apple Pay<\/div><\/li><\/ul><div class=\"ace-line ace-line old-record-id-ZEZ7d9vbIoS8kcxRLwYuXMa8sqd\">If these do not work, please contact us to transfer manually using one of the following methods:<\/div><ul class=\"list-bullet1\"><li class=\"ace-line ace-line old-record-id-DJKgdjMdUomrqDxRqA3usrVwsWb\" data-list=\"bullet\"><div>Cash (in person only)<\/div><\/li><li class=\"ace-line ace-line old-record-id-Gcg3dIsRzopNjXx0EwjumbbSsUe\" data-list=\"bullet\"><div>Interac E-transfer (Canada only)<\/div><\/li><li class=\"ace-line ace-line old-record-id-HDy5d21joo5Qdgx4LMUusikEssn\" data-list=\"bullet\"><div>Paypal<\/div><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2322\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2322\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What currency do you accept for payments? <\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2322\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2322\"><p>Prices are currently listed both in USD and Canadian Dollars (CAD).\u00a0 If transferring money by credit card, currency will automatically be converted from your currency to the chosen currency, but conversion fees may apply.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2323\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2323\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I want to register for a course, but the store displays it as Out of Stock. Can I still register?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2323\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2323\"><div class=\"ace-line ace-line old-record-id-MGXLdwpuMojWkUxm5VxuzlrZsAg\">If a course is listed as Out of Stock in our store, this means that the currently listed course group is already full. We are most likely working on scheduling another group.<\/div><div>\u00a0<\/div><div class=\"ace-line ace-line old-record-id-MGXLdwpuMojWkUxm5VxuzlrZsAg\">If you would like to register and are free at another time, please contact us by email (info@cubing.life) or by using the request for information form to tell us of your interest in the course and send us your availability. We will work with you to try and schedule a new group.<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-02b5175 e-con-full e-flex e-con e-child\" data-id=\"02b5175\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69b3ae2 elementor-widget elementor-widget-heading\" data-id=\"69b3ae2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Group Courses<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88b811c elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-toggle\" data-id=\"88b811c\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-1431\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1431\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I registered for a course, but the minimum number of students was not achieved at the time of registration closing. What happens now?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1431\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1431\"><div class=\"ace-line ace-line old-record-id-RGU5ddg5aooRbWxqZSHuLoIYsGb\"><div class=\"ace-line ace-line old-record-id-KlqSdnHFxobfC0xM1ymuxyF2sSh\">In order to ensure the continual running of our courses, there is a minimum number of students that must be registered for group courses before they can start. The exact number depends on the course. See the course details. If that number is not attained by the registration deadline, an email will be sent out to all of the participants who registered informing them of the two possible choices:<\/div><div>\u00a0<\/div><div class=\"ace-line ace-line old-record-id-Cm2AdMqgVoi7MsxkT22u98rPsIe\"><strong>Option 1.<\/strong> Continue waiting for more students to register and achieve the required number of registrants. Please note that once the course does begin, there might be a change in schedule compared to the original plan. If inconvenient, students can choose option 2.<\/div><div>\u00a0<\/div><div class=\"ace-line ace-line old-record-id-EYknddnK8obSFUx0pCWuZY8wsQW\"><strong>Option 2<\/strong>. Cancel registration and obtain a full refund for your registration fee.<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e27a6c9 e-con-full e-flex e-con e-child\" data-id=\"e27a6c9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27f7870 elementor-widget elementor-widget-heading\" data-id=\"27f7870\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Coaching<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-373b31e elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-toggle\" data-id=\"373b31e\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-5791\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5791\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is the acceptance rate for coaching? Is it influenced by my speed? How do I increase my chance of acceptance?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5791\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5791\"><p>The main factor which will influence your acceptance for coaching is how well your availability matches with your coach&#8217;s availability.<\/p><p>In some cases, if coach&#8217;s availability is limited, they may prioritize those who demonstrate a higher potential.<br \/><br \/>The best way to increase your chances of getting accepted is very clearly indicating your availability, and demonstrating your high potential and willingness to put effort into the program.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-5792\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-5792\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I still don't have a reply from my application after more than a week. Did I get rejected?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5792\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-5792\"><p>We will reply every request to the email included in the application, including those who get rejected.<\/p><p>We will do our best to reply within a week of submission. However, there may be times when coaches are very busy and we&#8217;ll have to wait a little longer to send a reply.<\/p><p>Also please make sure to check your spam folder, and that your email was typed correctly when submitting the application.\u00a0<\/p><p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions General How do I choose a course or plan? There are many things to consider to find out which course or plan is best for you! If you want to boost your skills, we recommend enrolling in a group course. These are structured in a way for you to learn all of [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/cubing.life\/fr\/wp-json\/wp\/v2\/pages\/1299"}],"collection":[{"href":"https:\/\/cubing.life\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cubing.life\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cubing.life\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cubing.life\/fr\/wp-json\/wp\/v2\/comments?post=1299"}],"version-history":[{"count":28,"href":"https:\/\/cubing.life\/fr\/wp-json\/wp\/v2\/pages\/1299\/revisions"}],"predecessor-version":[{"id":1761,"href":"https:\/\/cubing.life\/fr\/wp-json\/wp\/v2\/pages\/1299\/revisions\/1761"}],"wp:attachment":[{"href":"https:\/\/cubing.life\/fr\/wp-json\/wp\/v2\/media?parent=1299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}